MS-721T00: Collaboration Communications Systems Engineer
This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.
They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.
In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
Learning Path 1: Plan and design Teams collaboration communications System
Modules:
- Introduction to Teams meetings and calling
- Plan for Teams Phone
- Plan for Microsoft Teams Rooms and Surface Hub
- Plan and optimize network performance for Teams media
- Configure and deploy Teams Phone
- Configure and deploy Teams Phone with Direct Routing
- Extend Teams Phone with additional services
Labs
- Assign permissions and licenses
- Setup PowerShell for Microsoft Teams administrator
- Evaluate your network with the Network Planner
- Use the Teams Network Assessment Tool
- Configure a basic network topology for dynamic emergency calling
- Configure voice policies
- Prepare users for calling
- Configure audio conferencing setting
- Exercise 1: Configure lab for Direct Routing
- Exercise 2: Deploy the session border controller
Learning Path 2: Manage Teams collaboration communications systems
Modules:
- Manage meetings and events experiences
- Guided project –Create and assign Teams policies
- Configure and manage voice users
- Configure auto attendants and call queues
- Configure, deploy, and manage Teams devices
- Guided project -Prepare meeting room experiences
- Monitor and troubleshoot Teams collaboration communications systems
Labs:
- Manage voice users
- Configure call queues and auto attendants
- Manage Teams devices
- Monitor and troubleshoot Teams Phone
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