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MS-721T00: Collaboration Communications Systems Engineer

By Dan Rey
4 Days
Live Class Recording
June 3, 2024
Courseware

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Course Description

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.

They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Course Outline

Learning Path 1:  Plan and design Teams collaboration communications System

Modules:

  • Introduction to Teams meetings and calling
  • Plan for Teams Phone
  • Plan for Microsoft Teams Rooms and Surface Hub
  • Plan and optimize network performance for Teams media
  • Configure and deploy Teams Phone
  • Configure and deploy Teams Phone with Direct Routing
  • Extend Teams Phone with additional services

Labs

  • Assign permissions and licenses
  • Setup PowerShell for Microsoft Teams administrator
  • Evaluate your network with the Network Planner
  • Use the Teams Network Assessment Tool
  • Configure a basic network topology for dynamic emergency calling
  • Configure voice policies
  • Prepare users for calling
  • Configure audio conferencing setting
  • Exercise 1: Configure lab for Direct Routing
  • Exercise 2: Deploy the session border controller

 

Learning Path 2: Manage Teams collaboration communications systems

Modules:

  • Manage meetings and events experiences
  • Guided project –Create and assign Teams policies
  • Configure and manage voice users
  • Configure auto attendants and call queues
  • Configure, deploy, and manage Teams devices
  • Guided project -Prepare meeting room experiences
  • Monitor and troubleshoot Teams collaboration communications systems

Labs:

  • Manage voice users
  • Configure call queues and auto attendants
  • Manage Teams devices
  • Monitor and troubleshoot Teams Phone

 

Course Content
Introduction
Introduction
Learning Path 1: Plan and design Teams collaboration communications systems
Module 1: Introduction to Teams meetings and calling
Lab review
Module 2: Plan for Teams Phone
Module 2: Plan for Teams Phone (Continuation after break)
Module 3: Plan for Microsoft Teams Rooms and Surface Hub
Review
Review
Learning Path 1: Plan and design Teams collaboration communications systems
Module 4: Plan and optimize network performance for Teams media
Module 5: Configure and deploy Teams Phone
Module 6: Configure and deploy Teams Phone with Direct Routing
Module 7: Extend Teams Phone with additional services
Review / Demo connecting Teams phone
Review / Demo connecting Teams phone
Learning Path 2: Manage Teams collaboration communications systems
Module 1: Manage meetings and events experiences
Module 1: Manage meetings and events experiences (Continuation after break)
Review / Demo LogiDock and Teams phone
Review / Demo LogiDock and Teams phone
Copilot demo and general discussions
Copilot demo and general discussions
Review from the morning
Review from the morning
Learning Path 2: Manage Teams collaboration communications systems
Module 1: Manage meetings and events experiences (Continuation next day)
Module 2: Guided project u2013 Create and assign Teams policies
Module 3: Configure and manage voice users
Module 4: Configure auto attendants and call queues
Module 5: Configure, deploy, and manage Teams devices
Module 5: Configure, deploy, and manage Teams devices (Continuation after break)
Module 6: Guided project u2013 Prepare meeting room experiences
Module 7: Monitor and troubleshoot Teams collaboration communications systems
Additional Discussion / Class conclusion
Additional Discussion / Class conclusion