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Delivering Quality For 20 Years

How Do We Measure?

We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our live classes and to our RemoteLive™ online training platform.

LIFETIME NPS SCORE
78.8%
27,890 Surveys    |    Updated: February 26, 2021

BENEFITS & GUARANTEES

Price Matching | 100% Money-Back Guarantee | Guaranteed-to-Run (GTR) Schedule
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year
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What Our Students Have to Say

"Very knowledgeable, very patient."
February 4, 2021 | DA-100 Student
"I took a few classes with Spike and always enjoyed being a part of his class. He is very responsive and knowledgeable and he explains very well and it is easy to understand."
February 5, 2021 | SP380 Student
"Very personable, led the class well, you could tell she knew what she was talking about."
February 4, 2021 | DA-100 Student
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