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Delivering Quality For 20 Years

How Do We Measure?

We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our live classes and to our RemoteLive™ online training platform.

LIFETIME NPS SCORE
78.9%
27,503 Surveys    |    Updated: November 27, 2020

BENEFITS & GUARANTEES

Price Matching | 100% Money-Back Guarantee | Guaranteed-to-Run (GTR) Schedule
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year
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What Our Students Have to Say

"Instructor was extremely knowledgable"
February 14, 2020 | BI795 Student
"Im a former MCT from 20 years ago and I was very impressed with Spike very glad to have had his expertise in the class"
May 1, 2020 | MS-030 Student
"Mike is AWESOME. Extremely knowledgeable with the subject matter presented. He nurtures a fun learning environment that allows for more interaction from the class. He is definitely an asset to your team!"
March 27, 2020 | 20703-1 Student
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