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How Do We Measure Quality?

Interface was founded on quality training. Over three decades our instructors have been some the biggest names in the industry. How do we continue to improve? We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our Live Classes, our RemoteLive™ virtual online platform, our Microsoft Live Training Subscription and our 24/7 Vault Class Recording Archive.

LIFETIME NPS SCORE
77.8%
36,023 Surveys    |    Updated: April 16, 2024

BENEFITS & GUARANTEES

Price Matching | 100% Money-Back Guarantee | Guaranteed-to-Run (GTR) Schedule
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year
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What Our Students Have to Say

"I really appreciated and enjoyed Jason as the instructor. He was very relaxed, open and engaging. I appreciated how the course materials were laid out and and flowed in a manner where you learned something and the next part of the class built on what you learned. He displayed a great depth of knowledge and answered everyone\'s questions promptly. On the occasions where a fellow student needed help he was attentive and swift, I never felt like I was waiting on him or anyone else. I would definitely take his classes again in the future and recommend him to others."
March 8, 2024 | AZ-040T00 Student
"Mark is an excellent instructor! He kept me engaged, provided real world examples and scenarios and has a great approach to teaching."
January 26, 2024 | ITIL4 Student
"I wouldn\'t change anything. The training was very informative. I enjoyed the instructor\'s use of real world examples/stories. I also appreciated how Mark tied everything back to lecture/slides. While working through the practice exams and answering questions, Mark was able to refer back to the pertinent slides. The general flow of this course was top notch."
January 26, 2024 | ITIL4 Student
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