Cisco Contact Center TRAINING

"Mike really knows his stuff - this course covers a wide gamut of modern software dev layers, and the course was first and foremost anchored by Mike\'s firsthand explanations and plentiful demos through each and every component. He encouraged all questions and was great at fielding them, from the niche to the general. It\'s evident that he keeps close accountancy of the ever-evolving Azure portal, as he is quick to explain how a certain resource used to function if it differs from the current state. All of his built-up domain knowledge was *so* valuable to my retention of the information. What could otherwise become a dry exercise in following lab instructions was kept engaging by Mike\'s instruction. I wish he taught every course!"